Refund Policy

Roomy: Phone Storage Cleaner

Last updated: October 1, 2026

This policy covers Roomy Pro subscriptions bought on our website. Web orders are processed by Paddle.com, our Merchant of Record, which handles refunds.

14-day refund

If Roomy Pro isn't right for you, you can ask for a full refund of a payment within 14 days of that payment.

How to ask for a refund

• Reply to your Paddle receipt email, or request it at paddle.net with the email you paid with, or
• email us at nicolas.vrcc@gmail.com from the email address you used at checkout.

Refunds go back to your original payment method. Banks usually show them within 5 to 10 business days. When a payment is refunded, Pro access for that period ends.

Cancelling

You can cancel anytime from the link in your receipt email or by emailing us. Cancelling stops future renewals. See the Web Purchase Terms for details.

Bought in the App Store?

Apple processes App Store purchases, so refunds for them are requested from Apple at reportaproblem.apple.com.